Effective Date: 1 June 2025
1. Introduction
Realign Marketing Sdn. Bhd. ("we", "our", or "us") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage our services.
2. Personal Data We Collect
When you contact us through our website or engage our services, we may collect the following personal data:
- Full name
- Phone number
- Email address
- Company name
- Budget and service preferences
- Any other information you voluntarily provide
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide requested services
- To communicate with you regarding our services, proposals, and updates
- To process and manage our business relationship with you
- To improve our services and website experience
- To comply with legal and regulatory requirements
4. Legal Basis for Processing
We process your personal data on the basis of your consent, which you provide when you submit our contact form or engage with us directly. You may withdraw your consent at any time by contacting us at hello@realign.marketing.
5. Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share your data with trusted service providers who assist in operating our business (e.g. email providers, project management tools), strictly for the purposes outlined in this policy and subject to confidentiality agreements.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your data is no longer needed, it will be securely deleted or anonymised.
7. Your Rights
Under the PDPA, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw consent for data processing
- Request deletion of your personal data (subject to legal obligations)
To exercise any of these rights, please contact us at hello@realign.marketing or via WhatsApp at +6010 3691 259.
8. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, this may affect some functionality of the website.
9. Security
We take reasonable measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
- Email: hello@realign.marketing
- WhatsApp: +6010 3691 259
- Address: Mid Valley Megamall, Kuala Lumpur, Malaysia