Effective Date: 1 June 2025
1. Agreement to Terms
By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services. These terms apply to all visitors, clients, and anyone who accesses or uses our services.
2. Services
Realign Marketing Sdn Bhd provides digital marketing services including but not limited to:
- Search Engine Optimisation (SEO)
- Google Ads and Pay-Per-Click (PPC) advertising
- Social Media Marketing
- Branding and Identity design
- Website Design and Development
- Content Marketing
The specific scope, deliverables, timeline, and fees for each engagement will be detailed in a separate Service Agreement or Proposal provided to the client.
3. Client Responsibilities
Clients are responsible for:
- Providing accurate and complete information required for the delivery of services
- Reviewing and approving deliverables within agreed timelines
- Ensuring timely payment as per the agreed payment schedule
- Obtaining necessary licences and permissions for any third-party content provided to us
4. Payment Terms
Payment terms will be outlined in the individual Service Agreement. Unless otherwise agreed in writing:
- A deposit may be required before commencement of services
- Invoices are due within 14 days of issuance
- Late payments may result in suspension of services
- All fees are quoted in Malaysian Ringgit (MYR) and are subject to applicable taxes
5. Intellectual Property
Upon full payment, clients will own the final deliverables created specifically for them. Realign Marketing retains the right to use completed work in our portfolio and marketing materials unless otherwise agreed in writing. All pre-existing tools, frameworks, and proprietary methodologies remain the property of Realign Marketing.
6. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement. This obligation survives the termination of any service agreement.
7. Results Disclaimer
While we strive to deliver measurable results, Realign Marketing does not guarantee specific outcomes such as rankings, traffic volumes, or revenue figures. Digital marketing results depend on many factors beyond our control, including market conditions, competition, and platform algorithm changes.
8. Limitation of Liability
To the maximum extent permitted by law, Realign Marketing Sdn Bhd shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the total fees paid by the client in the three months preceding the claim.
9. Termination
Either party may terminate a service engagement with 30 days written notice. Upon termination, the client shall pay for all work completed up to the termination date. Deposits are non-refundable unless otherwise stated in the Service Agreement.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Malaysia.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page. Continued use of our services after changes constitutes acceptance of the revised terms.
12. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
- Email: hello@realign.marketing
- WhatsApp: +6010 3691 259